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Order Hotline 0114 268 5701

Terms and Conditions

Terms and Conditions


1 When you place an order it is an offer to purchase.

2 Your order is deemed to be accepted when

i) Your payment has been received by us
ii) We have despatched your order
iii) We have sent an email confirming the order is despatched

The contract between us is formed when stage iii) has been completed

3 If we are unable to accept your order for any reason, and no suitable alternative is acceptable to the purchaser, the order will be cancelled and a full refund provided.

4 To prevent fraudulent use of credit and debit cards we instruct a third party (Pay 360 by Capita) to validate names, addresses and other information provided by purchasers.

5 Products sent to destinations outside the European Union (EU) may be subject to taxes, fees or levies.Payment of these is the responsibility of the recipient of the purchase. As we have no control of taxes fees or levies applied by overseas countries outside the EU, purchasers are advised to check whether any additional charges are likely to apply in the destination country.

6 Value Added Tax (Vat.) All prices shown include Vat at the standard UK rate. Purchasers outside the EU are exempt from payment of Vat. For non-EU destinationsThe Vat element of the purchase price is removed at the checkout.

7 Delivery charges are chosen, applied to the purchase price total and paid for at the checkout.

8 Should you wish to cancel an order you may phone us on 0114 2685701 or email us at sales@sheffield-made.com, quoting your name and order number.

9 Our Returns policy, Delivery schedule, Age verification and Privacy policy form parts of our Terms and Conditions.

10 Our Terms and Conditions may be varied from time to time to reflect changes in legislation or changes in the way we conduct our business processes.

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